Tell us what you need.A person will read it.
Get help with the Barakah Life app, report something that needs correcting, request Premium access, or help keep worship tools free for Muslims everywhere.
Begin with the problem, not a form.
Choose the closest topic and your email will open with the right subject. Add what happened, what you expected, and a screenshot or screen recording when possible.
Prayer times or Qibla
Tell us your city, calculation method, Asr convention, and what looks wrong.
Email supportAdhan and notifications
Get help with missed alarms, short audio, notification permissions, or travel changes.
Email supportQuran or content correction
Report an Arabic, translation, transliteration, hadith, du'a, or source issue.
Email supportPremium and billing
Ask about access, renewals, Family Premium, cancellations, or store billing.
Email supportAccount and privacy
Get help signing in, syncing progress, exporting data, or deleting an account.
Email supportBug or feature request
Send a screen recording, steps to reproduce, or an idea for your community.
Email supportNot sure which topic fits?
Write normally. Your message will still reach the same human inbox.
Worship is not the upgrade.
The tools a Muslim needs to pray, read Quran, remember Allah (SWT), and learn the basics belong in the free core.
- Prayer times, Qibla, and the Hijri calendar
- The complete Quran with translations and recitation
- Duas, adhkar, and the 99 Names of Allah (SWT)
- How to pray, wudu, and the new Muslim path
- Salah tracking, tasbih, and daily reminders
- Core halal, zakat, mosque, and learning tools
More depth, more beauty, and the cost of building.
Premium funds features that cost money to run or add convenience and personalisation. It also makes sponsored access possible.
- Scholar-directed AI tools with cited sources
- Advanced finance, zakat, and lifetime giving records
- Premium visual themes, widgets, and personalisation
- Family Premium features and shared household progress
- The direct cost of servers, audio, maps, and development
- A free Premium seat for someone who cannot afford one
One app. One contribution. A wider circle of access.
Choose the plan that fits. Every paid plan helps maintain Barakah Life and makes free Premium access possible for someone who asks.
Need Premium but cannot pay?
Ask with dignity. You do not need to explain your finances or send proof. Sponsored seats exist for this exact reason.
Request Premium accessGive once, without starting a subscription.
Email us and choose the amount yourself. We will reply with the current way to contribute. There is no pressure and no recurring charge.
Follow the money, simply.
Contributions first keep the product reliable. The rest returns to the ummah through free seats, new Muslim support, charity partners, mosques, and direct need.
Read published updatesBuild and operate Barakah Life
App stores, servers, AI usage, maps, audio, development, support, and reaching Muslims who have not found Barakah Life yet.
Sponsored access and outreach
Free Premium seats, new Muslim work, and carefully selected charity partners.
Mosques and people in need
Reserved for masajid and direct help, with allocation updates published for accountability.
Help without spending anything.
Some of the most useful support costs nothing and directly improves the app for another Muslim.
Make du'a
Ask Allah (SWT) to keep the work sincere, accurate, useful, and protected from harm.
Share Barakah Life with one person
A revert, student, traveller, or family member may find the exact tool they need through you.
Leave an honest store review
Real reviews help people choose Barakah Life without paid persuasion or engagement tricks.
Report a mistake
A prayer-time issue, weak translation, broken link, or unclear instruction is valuable feedback.
Before you email.
Billing, access, corrections, and common support questions in one place.
Can I use Barakah Life without paying?+
Yes. Core worship tools stay free. Prayer times, Qibla, Quran reading and recitation, du'as, adhkar, learning resources, and the new Muslim path are available without a Premium subscription.
What if I need Premium but cannot afford it?+
Email support@barakah.life with the subject “Premium access, if possible.” No proof or personal financial details are required. We will help whenever a sponsored seat is available.
Is there a free trial, and when am I charged?+
When the store offers a free trial (on Google Play, 7 days for first-time subscribers), nothing is charged during the trial. When it ends, the plan you chose is charged at the price the store showed you, and it renews automatically every month or year until you cancel. Cancel at least a day before the trial ends and you pay nothing. The app shows the trial length, the price after it and how to cancel next to the button, and reminds you 2 days before the trial ends if notifications are on.
How do I cancel or request a refund?+
Subscriptions are managed by the store where you bought them. On Android: open Google Play, tap your profile picture, then Payments and subscriptions > Subscriptions > Barakah Life > Cancel subscription. On iPhone: Settings > your name > Subscriptions > Barakah Life > Cancel Subscription. The app also has Settings > Account > Manage subscription. Uninstalling the app does not cancel a subscription. If you were charged by mistake on Google Play, email support@barakah.life with the order number (it starts with GPA.) and we will refund it. App Store refunds are requested from Apple at reportaproblem.apple.com.
My bank or UPI app says an AutoPay mandate was created. Was I charged?+
A UPI AutoPay mandate is permission for future renewals, not a payment. In India, Google Play asks you to approve one in your UPI app (Google Pay, PhonePe, Paytm) when you choose UPI for a subscription or a free trial, and your bank may send a message about it. Barakah Life never sees your bank details. To remove it in Google Pay: profile picture > Autopay > Live > choose the mandate > Cancel autopay. In PhonePe or Paytm, open the AutoPay (Mandates) section and cancel it there. Then check Google Play > Payments and subscriptions > Subscriptions so nothing renews. If money did leave your account for Barakah Life, write to us with the Google Play order number and we will refund it.
How do I stop my children from subscribing?+
Use the store's own purchase lock. In Google Play: Settings > Authentication > Require authentication for purchases > For all purchases, so every purchase asks for your password or fingerprint. On iPhone: turn on Ask to Buy in Family Sharing, or keep Face ID or your password on for purchases.
How do I report an incorrect prayer time or Qibla direction?+
Include your city, device model, calculation method, Asr convention, the time or bearing shown, and the result you expected. A screenshot helps us reproduce the issue without guessing.
Can I report a Quran, du'a, hadith, or translation error?+
Please do. Send the page or screen, the exact line, and a reliable source when you have one. Religious content corrections are treated as a priority and reviewed before changes are published.
Where does Premium revenue go?+
Of every Premium payment, 70% keeps Barakah Life running, 20% supports free seats, new Muslim work, and charity partners, and 10% is reserved for mosques and people in need. We publish allocation updates so supporters can see what happened.
How quickly will I receive a reply?+
Every support email is read by a person. We aim to reply within a few days. Urgent religious-content corrections and widespread service problems are reviewed first.
One inbox. One human reply.
Whether it is a bug, billing question, correction, idea, story, or request for access, write to the same place. We aim to reply within a few days.
For subscription terms, read our terms and privacy policy.