One inbox.
One human. Every email read.
Email is the fastest way to reach Barakah. The same person who built the app reads every message and tries to reply within twenty-four hours. There is no support team, no ticket number, no autoresponder. Just a brother answering brothers and sisters.
For anything. Bug, idea, question, complaint, thank-you, dua. Pick whichever subject below or write your own. I read everything.
Pick the closest match, or write your own.
Each card opens your mail app with the subject pre-filled so I can sort your message faster. None of them are required. A blank subject is also fine.
Just saying salaam
Hello, thank you, a kind word, a dua. The best kind of email.
Report a bug
Something is broken. A crash, a wrong time, a translation that drops a word. Tell me what you saw and on which device.
Feature request
Something you wish Barakah did. The roadmap is built from emails like this one.
Premium or billing
Subscription help, refunds, family plan questions, restore purchases.
I cannot afford Premium
Email and Premium is yours, free, no proof, no questions. This is the deen, not a funnel.
Content correction
A hadith cited wrong, a translation that misses the meaning, a city that needs a different calculation method, a flagged ingredient that is fine. Tell me.
Press or interview
Writing about Barakah or want to talk to the founder. Tell me the publication, the angle, and the timeline.
Mosque sponsorship
10% of Barakah revenue goes to masaajid and people in need each quarter. If you represent a mosque that should be on the list, email us.
Partnership or business
Halal certifier integrations, scholar review boards, content partnerships, anything else worth talking about.
Two specialised addresses.
Irash LLC-FZ. Dubai, UAE.
Barakah Life is operated by Irash LLC-FZ, a Dubai free-zone LLC. The team is small and fully remote, working from different parts of the world, so there is no public office address. Mail and legal correspondence goes through the registered Dubai entity. Until we have a sign on a door, the inbox above is the office.
I read every email myself. Not because it scales, but because the people writing to me are the reason this app exists. The day Barakah has a support team that filters my inbox is the day Barakah stops being Barakah.
Frequently asked.
How fast do you actually reply?+
Most emails get a reply within an hour during Dubai daytime, and within twenty-four hours otherwise. Press emails sometimes take a day or two because I want to give a proper answer rather than a quick one.
Who reads the inbox?+
Me. Sumit Sharma. The founder. Every email comes to a single account I check personally. There is no support team filtering things, no autoresponder, no ticket number. If a reply is delayed it is because I am praying or asleep, not because your message is in a queue.
What if I want Premium free because I cannot afford it?+
Email me with the subject "Barakah Premium, if possible" and you get every Premium feature, free, for as long as you need it. No proof, no income statement, no awkwardness. This is in the niyyah of the app and is paid for by people who can afford to subscribe.
I'm a scholar / hafidh / arabist who spotted a mistake in your content. What do I do?+
Email a content correction, please. Be specific. The verse or hadith number, the exact word that should change, and a source I can cite. I take these seriously and ship corrections fast. The thanks section in the changelog credits the reviewer who caught the error if you want your name there.
Can I call?+
I prefer email for the first round because the answer to most questions belongs in a thread I can re-read. After that, a call is fine. Press calls scheduled via email.
What is your physical address?+
Barakah Life is operated by Irash LLC-FZ, a Dubai free-zone LLC. The team is small, fully remote, and working from different parts of the world, so there is no public office address. Mail and legal correspondence goes through the registered Dubai entity.
Asalamu alaikum.
If you are about to email, please do. There is no such thing as a question too small or a feedback too rough. Your email goes to a person who built the app you are writing about and who actually wants to know what you think.